TL;DR: Cancel any time through Whop and you won't be charged again. We don't pro-rate the current month, but if the scanner has been broken for >7 days during your billing period, email us and we'll refund.
Standard policy
FlipDeals VIP is a $25/month digital subscription. Once a month begins and we've started delivering alerts, that month is non-refundable. To stop future charges, cancel through your Whop account; access continues until the end of the current paid period.
When we will refund
We will issue a partial or full refund (case-by-case) if any of the following happened during your most recent billing period:
The scanner was broken for more than 7 consecutive days and we did not deliver alerts to #vip-feed
Your Discord VIP role was not granted within 24 hours of purchase and we couldn't resolve it after you contacted us
You were double-charged due to a billing error
When we will NOT refund
You bought VIP, didn't act on any alerts, and now want a refund — the alerts were delivered, that's the product
You bid on or bought a listing that turned out to be unprofitable in practice — alerts are signals, not guarantees (see Terms § 2)
You forgot to cancel before the next billing cycle — you can cancel anytime in Whop, no waiting
The seller wouldn't honor the listed price, or the item was misrepresented — that's a marketplace dispute, not a FlipDeals issue